Terms of Service

BOBNEIL.COM
USER AGREEMENT
Last Updated: May 17, 2018

Welcome to BOBNEIL. This Agreement governs your access and use of software products, such as game software contained on disc or downloaded, offered by BOBNEIL and its subsidiaries (“BOBNEIL”) and related updates, upgrades and features as well as online and mobile services, features, content and websites offered by BOBNEIL and/or live events hosted by or in connection with BOBNEIL (collectively “BOBNEIL Services”). This Agreement is between you and the BOBNEIL entity listed in Section 14 below.

BY USING BOBNEIL SERVICES, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT INSTALL OR USE THE BOBNEIL SERVICES. FOR RESIDENTS OF CERTAIN COUNTRIES, YOU AGREE TO THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED IN SECTION 15 TO RESOLVE ANY DISPUTES WITH BOBNEIL.

1. BOBNEIL Account

You need an BOBNEIL Account to access and use many BOBNEIL Services, including to play online.

To create an BOBNEIL Account, you must have a valid email address, and provide truthful and accurate information. You must be eligible to use the BOBNEIL Service for which you are registering and must be resident of a country where use of BOBNEIL Services is permitted.

You must be at least 13 years of age (or such other minimum age as is applicable in your country of residence) to create an BOBNEIL Account. If you are aged between the relevant minimum age and 18 (or the age of majority where you live), you and your parent or guardian must review this Agreement together. Parents and guardians are responsible for the acts of children under 18 years of age when using BOBNEIL Services. BOBNEIL recommends that parents and guardians familiarize themselves with parental controls on devices they provide their child.

You are responsible for the activity on your BOBNEIL Account. Your BOBNEIL Account may be suspended or terminated if someone else uses it to engage in activity that violates this Agreement.

You may cancel your BOBNEIL Account at any time. You also may cancel a subscription to a particular BOBNEIL Service at any time. Contact EA’s Customer Service Department at help.ea.com to cancel your BOBNEIL Account. To complete your request, BOBNEIL may collect fees or costs incurred, if allowed by law, and any amounts owed to third-party vendors or content providers.

2. License

The BOBNEIL Services are licensed to you, not sold. BOBNEIL grants you a personal, limited, non-transferable, revocable and non-exclusive license to use the BOBNEIL Services to which you have access for your non-commercial use, subject to your compliance with this Agreement. You may not access, copy, modify or distribute any BOBNEIL Service, Content or Entitlements (as those terms are defined below), unless expressly authorized by BOBNEIL or permitted by law. You may not reverse engineer or attempt to extract or otherwise use source code or other data from BOBNEIL Services, unless expressly authorized by BOBNEIL or permitted by law. BOBNEIL or its licensors own and reserve all other rights, including all right, title and interest in the BOBNEIL Services and associated intellectual property rights.

3. Content and Entitlements

The BOBNEIL Services include Content and Entitlements. Content is the software, technology, text, forum posts, chat posts, profiles, widgets, messages, links, emails, music, sound, graphics, pictures, video, code, and all audio visual or other material appearing on or emanating to or from BOBNEIL Services, as well as the design and appearance of our websites. Content also includes user-generated Content (“UGC”). UGC includes BOBNEIL Account personas, forum posts, profile content and other Content contributed by users to BOBNEIL Services. All Content is either owned by BOBNEIL or its licensors, or is licensed to BOBNEIL and its licensors pursuant to Section 5 below.

Entitlements are rights that BOBNEIL licenses to you to access or use the online or off-line elements of BOBNEIL Services. Examples of Entitlements include access to digital or unlockable Content additional or enhanced functionality (including multiplayer services); subscriptions; virtual assets; unlock keys or codes, serial codes or online authentication; in-game achievements; virtual points, coins, or currencies.

We refer to these virtual points, coins or currencies as “BOBNEIL Virtual Currency”. When you obtain BOBNEIL Virtual Currency from us or our authorized partners, you receive a personal, limited, non-assignable, non-exclusive, revocable license to access and select the Entitlements that BOBNEIL expressly makes available to you.

BOBNEIL Virtual Currency has no monetary value and has no value outside of our products and services. BOBNEIL Virtual Currency cannot be sold, traded, transferred, or exchanged for cash; it only may be redeemed for Entitlements available for the BOBNEIL Service. BOBNEIL Virtual Currency is non-refundable, and you are not entitled to a refund for any unused BOBNEIL Virtual Currency. Once you redeem BOBNEIL Virtual Currency for an Entitlement, that Entitlement is not returnable, exchangeable, or refundable. If you live in Japan, you agree to use any BOBNEIL Virtual Currency within 180 days from the date of purchase.

You will provide at your own expense the equipment, Internet connection and charges required to access and use BOBNEIL Services